Returns & Refunds

We want you to be 100% happy with your Nestera products.

If, for any reason, you are not completely satisfied with your order, we offer a no-quibble, 30-day returns policy.

Just like delivery, Nestera returns are also free. To help us maintain high levels of biosecurity please make sure the coops are returned in a clean condition. We would be grateful if they could be washed inside and out with hot soapy water.

Simply email us at support@nestera.eco to arrange your return.

Your refund or replacement will be issued as soon as we receive your item/s. Refunds will be made within 48 hours of receipt of the item/s back to your original payment method. Please allow up to 3 working days for the refund to appear on your bank statement.